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Services >> CRM >> Salesforce

Drive customers and engagement with automation and personalization

Scalability and customization are key reasons to adapt Salesforce customer relationship management solution. Considering client at the core and then all company’s actions to achieve effective marketing, sales and customer service makes a comprehensive CRM solution. MOURI Tech helps its customers achieve a better customer experience, enabling its CRM services not only in shorter cycle but also be able to achieve enhanced customizations specific to their business segments.

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Sales

Lead to Quote Cycle implementation with KPIs and Dashboards, Sales Call reporting with Outlook integration of activities
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Service

Case Automation for multilevel complex business cases, Service Console with Einstein Insights and CTI integration
monitoring

Community

Customer and Partner communities with multiple profiles and configurations, Sites with advanced UI
report

Marketing

Campaign Management, Lead capture process, Marketing Automation with Pardot Integration

SF Platforms that you can leverage for automation and integration

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Get your customer journey smarter

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Consulting

Business and technology consulting
Strategy and roadmap
GAP analysis
Assessment and implementation
Reporting and BI
project

Implementation

Green field
Brown field
Data migration
Integration and interface development
module

Across modules

Sales and service cloud
Marketing and Pardot
Force.com applications (pricing, quality control, logistics)
Einstein analytics
technical-support

Upgrade and support

Migration assessment
Package migration
Support and maintenance

Get MOURI Tech advantage

Increase customer satisfaction with reduced response time
Instantly perform deep analysis to gain insight into customer
Automate business processes to increase efficiency

24/7 support to customer teams
Customer satisfaction as well as individual growth are made simple
Enable companies to provide accurate pricing for any product configuration

Get-MOURI-Tech-advantage

MOURI Tech SF CRM Centre of Excellence

salesforce-MOURI-Tech-SF-CRM-Centre-of-Excellence (1)
Australia-based-Industrial-and-Retail-supply-chain-organization-gains-customer-experience-with-Salesforce-implementation

Australia based Industrial and Retail supply chain organization gains customer experience with Salesforce implementation

Visa-processing-service-leader-from-USA-deploys-Salesforce-CRM-solution

Visa processing service leader from USA deploys Salesforce CRM solution

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